Role Description:
You’ll be joining the Traveller Feedback (Quest) team, which powers in‑product, privacy‑aware surveys to capture experience feedback across traveller journeys and help teams make customer‑centered decisions. The team builds and scales QUEST (Quality Experience Survey Tool), enabling survey creation, delivery, measurement and insights across platforms.
Key Job Responsibilities and Duties:
- Design, build, and ship high‑quality iOS product features and components that collect traveller feedback with minimal friction, as part of fast, iterative release cycles.
- Collaborate closely with Android, Web, Backend, Design, and Research to deliver cohesive survey experiences and to scale touchpoints across key customer journeys.
- Work on the execution of technical and user interface elements in the Booking.com stack, products and processes.
- Estimates and prioritises based on the implementation effort and customer impact.
- Collaborates with other app developers, backend developers, product owners, and quality specialists, to constantly improve customer experience.
- Ensures the utmost high quality of the Booking.com app in production, by monitoring crashes, firefighting incidents and solving complex bugs.
- Contributes to the processes that support the release of new features for the entire company, such as the release process, the build process, etc.
Qualifications & Skills:
- 1-3 years iOS application development using iOS SDK
- Proven experience of Swift and SwiftUI
- Good understanding of Xcode and integrating back-end code into iOS app
- Self-motivated to explore new technologies, applications and environments
- Excellent attention to detail
- Self-starter, highly motivated, team-player
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
- A beautiful sustainable HQ Campus in Amsterdam, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office*
- Commuting allowance and bike reimbursement scheme
- Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
- Free access to online learning platforms, development and mentorship programs
- Global Employee Assistance Program, free Headspace membership
