Overview
This is an exciting time to join our group Customer Experience - CXP and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors.
We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!
This role requires you to be onsite 3 days a week in Microsoft's offices in Redmond, WA.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers.
- Developing and debugging product/test code using Common Data Services (CDS) , Dynamics 365 and Power Platform and/or a micro-services architecture
- Troubleshooting live site issues as part of both product development and live site rotations
- Collaborate across diverse engineering teams to solve challenging problems for large-scale business SaaS applications
- Design options for a product/solution feature, outlining strengths and weaknesses of each option.
- Acts as a designated responsible individual (DRI) in monitoring a system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
- Ensuring high reliability of applications and services through intelligent monitoring and alerting
Qualifications
Required Qualifications
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
- Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.• Solid coding, debugging, algorithm design, and problem-solving skills.
- Passion for improving software quality and engineering excellence.
- Experience in developing, debugging, and supporting code in object-oriented languages and database query languages.
- Background on services and cloud computing a plus.
- Prior experience building business-centric web applications and latest web development technologies