Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator early professional hire with an interest in Site Reliability Engineering (SRE) and/or Networking Reliabillity Engineering (NRE) to join our team. These roles offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.Your Role and ResponsibilitiesSpecific to administrator & SRE role:•Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.•Monitor system performance and help identify reliability issues.•Support automation efforts for routine administrative tasks using scripting tools.•Participate in incident response and post-incident analysis.•Help document system configurations, operational procedures, and reliability metrics.•Collaborate with cross-functional teams on infrastructure and service deliveryYour Role and ResponsibilitiesSpecific to administrator & SRE role:Specific to Networking Admininistrator and NRE role:•Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.•Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.•Participate in network performance analysis and reporting.•Learn and apply automation techniques to reduce manual tasks and improve reliability.•Collaborate with cross-functional teams on network upgrades, deployments, and incident response.•Document network configurations, procedures, and reliability metrics.Networking Support  - Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing.  - Collaborate with network teams to resolve latency or packet loss problems.  - Validate firewall rules and ensure secure communication between services.

‍

Required education

High School Diploma/GED

‍

Preferred education

Bachelor's Degree

‍

‍

Required technical and professional expertise

•Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).

•Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.

•Familiarity with scripting languages (e.g., Python, Bash).

•Strong analytical and problem-solving skills.•Effective communication and collaboration abilities.

•Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).

•Understanding of cloud networking (IBM Cloud, AWS, Azure).

•Interest in NRE principles such as fault tolerance, observability, and incident response.

•Interest in SRE principles such as automation, observability, and fault tolerance.

‍

‍

Preferred technical and professional experience

•Exposure to cloud platforms (IBM Cloud, AWS, Azure).

•Experience with version control systems (e.g., Git) and CI/CD concepts.

•Internship or academic project experience in network administration or reliability engineering.

•Certifications such as Juniper JNCIA, CompTIA Network+, Cisco CCNA, or equivalent are a plus.

‍