We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!

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Key job responsibilities

- Maintain and follow strict confidentiality as customer privacy is our biggest tenet

- Work with a range of different types of data including but not limited to text, speech, image, and video

- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software

- Assume the role of a subject matter expert for Machine Learning (ML) data workflows and demonstrate proficiency in researching, creating factually and grammatically correct responses, ranking responses, creating grammatically correct text, speech, image, video annotation.

- Ability to make logical decisions while performing tasks even when provided information is ambiguous.

- Eye for detail and ability to pivot from one category of requirement to another instantaneously.

- Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team

- Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions

- Contribute to root cause analysis, identify error patterns and identify solutions to improve quality of labelling tasks

- Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations

- Demonstrate ownership in floor support to clarify internal queries during execution on need basis

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A day in the life

We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data, to assess and improve Alexa’s performance in everyday situations.

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Basic Qualifications

- An Associate’s Degree or related work experience
- CEFR C1+ or equivalent fluency in German language
- Written and spoken knowledge of English is essential (CEFR B2+)
- Strong business writing skills with ability to create reports, proposals, and professional correspondence
- Advanced reading comprehension with ability to analyze complex business documents
- Developed analytical thinking and structured problem-solving capabilities
- Strong ability to interpret and implement detailed instructions across various projects
- Proficient research skills with experience gathering and synthesizing information from multiple sources
- Proven attention to detail in managing complex tasks and documents

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Preferred Qualifications

- Bachelor’s degree in a relevant field
- Proven experience with demonstrated task execution ability
- Proven capacity to leverage open-source resources effectively for comprehensive research purposes
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Proven project coordination or management experience (for support functions teams)
- Experience managing stakeholder relationships across departments
- Advanced proficiency in Microsoft Office Suite and common business applications.

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