Eligibility requirements:* Successful applicants must have the legal right to work in the UK

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Key job responsibilities

• Perform and oversee security incident response operations

• Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event.

• Independently contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.

• Design, build, and deploy solutions to automate security operations and incident response on AWS.

• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.

• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.

• Innovate on behalf of customers by translating your thoughts into actionable results.

• Mentor and invest in our consultants, partners, and customers to raise the bar for our customers.

• Periodic on-call required.

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A day in the life

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

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Basic Qualifications

- Experience performing incident response activities and 1+ year of experience building/operating on the AWS platform and 3+ years of experience in technical IT security or related job role
- 2+ years of threat detection or incident response experience Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment.
- This role requires you to be a UK national

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Preferred Qualifications

- Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.
- Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.
- Experience communicating complex technical matters clearly and concisely orally and in writing and experience managing customers during a security event, including managing customer expectations and delivering results.

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