Your role and responsibilities

As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

·       You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum

·       Provide employee service and act as a point of contact for employees with learning queries

·       Support queries related to employee password reset

·       Handle dispatching of work queue effectively

·       To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries

·       Provide active contribution to any ongoing projects

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Required education

Bachelor's Degree

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Preferred education

Master's Degree

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Required technical and professional expertise

·       Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred

·       Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite

·       Excellent verbal and written English language skills

·       Prior experience in Training or presentation will be a plus

·       Experience working in a fast-paced, client-facing environment

·       Validated organizational skills and the ability to prioritize and time management are essential for this role

·       Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role

·       Ability to develop effective relationships with internal and external stakeholders of the organization

·        Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred

·       Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions

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Preferred technical and professional experience

• Prior experience in Data processing or Data management skill will be preferred
• Working knowledge of Workday will be an added advantage

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