As a Payroll Analyst, you will ensure accurate and timely payroll processing for multiple countries within the EMEA and APAC regions. You’ll work closely with external payroll vendors and internal teams to maintain compliance, improve processes, and support payroll operations across our growing organization.
Key Responsibilities
- Provide employee support through our case management system, resolving payroll inquiries promptly and professionally.
- Ensure accurate, timely payroll processing for countries across the EMEA/APAC regions.
- Comply with internal payroll controls, audit standards, and statutory regulations.
- Collaborate with payroll vendors to manage outsourced payroll processes.
- Identify and implement process improvements to enhance efficiency and scalability.
- Create and maintain payroll process documentation to support automation and standardization.
- Complete and ensure compliance with payroll processing checklists.
- Monitor and help maintain adherence to Service Level Agreements (SLAs) and other performance metrics.
What We’re Looking For
- 2 to 5 years of relevant experience in global payroll, preferably within a fast-paced, multi-national environment.
- Strong knowledge of payroll regulations and practices across APAC and/or EMEA countries (e.g., JP, SG, IN, AU, NZ, KR, UK, FR, DE, etc.).
- Experience with Workday HCM is a plus.
- Familiarity with payroll vendors such as ADP, Safeguard, BDO, TMF, etc.
- Intermediate to advanced Excel skills (e.g., vLookup, pivot tables).
- Understanding of case management tools, SLA-driven environments, and payroll metrics.
- Excellent communication skills, both written and verbal, with the ability to interact directly with employees.
- Strong analytical and reconciliation abilities, with keen attention to detail.
