Join our dynamic team where you play a crucial role in supporting sales, coordinating projects, and analyzing data to deliver impactful solutions. Collaborate closely with cross-functional teams to make a meaningful impact and drive success in an iconic organization.
As a Product Solutions Associate in Xpedite-North America Banks you are responsible for supporting the sales cycle and contributing to the discovery of potential solutions to clients’ needs in collaboration with our Sales, Product Development, and Technical Client teams.
Job responsibilities
- Supports team members to ensure deliverables meet customer requirements and provide value
- Participates in strategic initiatives and coordinates on projects that contribute to the definition and configuration of our product offerings and capabilities
- Coordinates with the team to understand and assess current state, data capabilities, and the delivery of strategic solutions
- Aggregates the data needed to support the construction of pricing proposals and value analysis reports
- Assist Product Solutions Specialists in maintain pipeline hygiene, ensuring accurate sales stages, revenue forecasts, and close dates while reviewing monthly revenue reports to ensure client alignment and accuracy
- Leverage available data to identify potential revenue opportunities by positioning Xpedite products and engaging with payments sales managers on client requests, including decks insightful data and follow up
- Collaborate with Product Solutions Specialist, global clearing and Sales Payments to complete and identify request for proposals and request for information, ensuring the best solutions for customers
- Assist the Product Solutions Specialists North America lead with daily inquiries from clients and Payments Sales, providing timely and effective support
- Work with product teams to provide feedback on potential product gaps and help build a business case to prioritize and enhance corridors
- Coordinate with internal teams to ensure seamless implementation of payment solutions for clients, maintaining excellent customer service and experience
- Present and engage in client pitches by thoroughly understanding the client profile and positioning the most suitable solution to meet their needs
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise leveraging problem-solving skills on a team within a cluster of products
- Experience aggregating data to support analysis and report building
- Demonstrated prior experience working in a highly matrixed and complex organization
- Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred qualifications, capabilities, and skills
Demonstrate a collaborative spirit, ready to assist team members when needed, while maintaining commitment and ownership of team goals
Open to learning from team members and continously improving your skills and knowledge
Possess strong analytical skills with a focus on data driven decision making
Have excellent organizational abilities, with the capacity to stay organized and prioritize tasks to ensure timely delivery
