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πŸ“
Quezon City, Philippines

Order to Cash Dedicated Trainer

None
Technology
HR/People
December 8, 2025

IBM

Global technology company
view website >

Your role and responsibilities

LEARNER SUPPORT
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Provide guidance and mentorship to learners during actual training.
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Identify and address learning challenges or barriers.
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Encourage self-directed and lifelong learning habits.
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ASSESSMENT AND FEEDBACK
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Develop assessment tools to identify skills gap, evaluate learner progress and understanding.
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Provide constructive feedback to help learners improve.
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Adjust training strategies based on assessment outcomes.

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TECHNOLOGY INTEGRATION
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Leverage digital tools and platforms to enhance learning experiences (e.g., learning management systems, e-learning modules).
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Troubleshoot technical issues during virtual or hybrid learning sessions.
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CONTINUOUS IMPROVEMENT
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Stay updated with the latest trends in education, training, and facilitation techniques.
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Gather feedback from learners and stakeholders to improve future sessions.
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Attend professional development programs and training.

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ADMINISTRATIVE DUTIES
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Manage schedules, attendance, and learning records.
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Ensure compliance with Organizational standards.
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ROLES

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Impart knowledge, skills and concepts through structured and engaging learning activities.
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Adapt teaching strategies to suit diverse learning needs.
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Provide guidance, encouragement, and support to learners.
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Encourage active participation, collaboration, and critical thinking.
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Mediate discussions and ensure a productive learning environment.
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Assess learners’ progress and provide constructive feedback.
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Measure the effectiveness of learning programs and suggest improvements.
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Introduce new tools, techniques, and methods to enhance learning experiences.
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Integrate technology into the learning process.
Prepare reports on learner progress and program effectiveness.

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RESPONSIBILITIES

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Develop learning plans, training materials, and resources tailored to learners' needs.
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Align learning objectives with organizational goals.
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Facilitate workshops, training sessions, or classes in an interactive manner.
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Create a safe and inclusive learning environment.
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Foster participation through discussions, group work, and hands-on activities.
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Motivate learners to actively contribute and explore ideas.
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Design and administer assessments or evaluations to gauge understanding.
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Provide timely and actionable feedback to enhance learning outcomes.
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Identify and address challenges or barriers to learning.

Use learning management systems (LMS), virtual tools, and digital resources effectively.
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Train learners to navigate technology for self-learning.
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Keep track of attendance, performance, and engagement metrics during training.
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Prepare reports for stakeholders on program effectiveness and learner development.
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Stay updated on trends in education and training methodologies.
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Seek feedback from learners to refine facilitation techniques.

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Required education

Bachelor's Degree

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Preferred education

Bachelor's Degree

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Required technical and professional expertise

Learning FacilitatorRequires a versatile and comprehensive set of skills to effectively engage learners, deliver impactful sessions, and support diverse learning needs.
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Strong communication skills (verbal and written).
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Active listening to understand learners' needs and concerns.
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Ability to guide discussions and encourage participation.
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Skilled in managing group dynamics and fostering collaboration.
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Proficiency in conflict resolution and addressing learner challenges.
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Competence in developing engaging and learner-centered content.
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Adaptability to various learning styles and preferences.
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Expertise in simplifying complex concepts for clarity and understanding.

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Proficiency in using digital tools like learning management systems (LMS), video conferencing platforms, and collaboration software.
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Familiarity with e-learning tools, multimedia content creation, and virtual learning environments.
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Ability to troubleshoot basic technical issues during sessions.
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Designing and implementing effective assessment tools.
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Ability to provide constructive feedback for improvement.
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Competence in measuring and analyzing learner progress and program success.
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Strong time management to ensure efficient session planning and delivery.
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Attention to detail in maintaining learning records and tracking outcomes.
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Ability to prioritize tasks and manage multiple learning programs.

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Developing new strategies and activities to engage learners.
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Incorporating the latest trends and tools in education and training.
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Ability to identify learning barriers and implement solutions.
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Analyzing learner feedback and making data-driven decisions for improvement.
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Ability to adjust teaching methods in response to learner needs or unexpected challenges.
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Staying updated with industry trends and integrating them into practice.

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