We’re looking for a proactive and curious French-speaking Operations Coordinator to support our ride-hailing operations in Paris. Let's build the future of transport together!

‍

About the role

As an Operations Coordinator, you will be executing operational functions and partner-facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the network of partners in Paris. You will be working closely with a high-performing team, along with the Team Lead

‍

‍

Main tasks and responsibilities:

Welcoming and onboarding driver partners: You will be the first person they meet, ensuring their training, profile creation, and keeping their documents up to date. You will play a key role in their success from day one.

Being a brand ambassador: As their primary point of contact, you will advise our driver partners on best practices to optimize their profitability, thereby contributing to their success and strengthening our brand reputation.

Managing relationships with key accounts: You will be the main contact for our key clients, quickly resolving any issues and ensuring impeccable service. Your ability to manage these strategic relationships will be crucial.

Collaborating with headquarters: You will actively participate in improving existing processes by sharing your ideas and working closely with the central team to enhance our operations.

‍

‍

About you:

You have 1-2 years of previous experience.

You are proactive and hands-on, with the ability to execute initiatives effectively and efficiently.

You have exceptional organizational and multitasking abilities, with a keen eye for detail.

You have previous workplace/ facilities management experience is, particularly in space maintenance, and office-related services.You have strong verbal and written communication skills in French.

You have strong verbal and written communication skills in French.

‍