Responsibilities:

Serve as network subject matter expert, providing technical support to a complex global network environment.

‍

Support network solutions i.e. routing, switching, SDWAN, DDI, etc.. For these services the candidate will:  

•    Monitor and maintain network infrastructure, and raise tickets to vendors for RMA spare or tech support services.
•    Troubleshoot and resolve network issues to ensure minimal downtime and optimal performance
•    Collaborate with IT teams in cross-functional troubleshooting
•    Maintain documentation network processes and procedures up to date
•    Perform RCA (root cause analysis) on issues, taking preventative measures to avoid reoccurrence
•    Collaborate with Architect and Engineering teams to improve the network reliability and performance
•    Application transport and network infrastructure protocols, such as EIGRP, BGP, and OSPF
•    Evaluate and refine handover and training documentation provided by engineering teams
•    Participate in on-call rotation for after-hours network support
•    Monitor WAN circuit in global sites, and report issues to vendors with any outage

‍

‍

Education, Experience or Certifications:

•    4-year degree in Information Technology or equivalent combination of education and experience
•    Experience with network monitoring and management tools.
•    3+ years’ experience of campus network operation, redundant network design and maintenance and troubleshooting for cross site WAN/LAN performance or routing issues.
•    CCNA or ACE Lv2 (Arista Certified Engineer) is mandatory, CCNP or ACE Lv3 is better
•    Experience analyzing requirements for implementing, supporting, and troubleshooting network devices/functions/tools/processes is a plus

‍

‍

Required Skills

•    Understanding of network protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs).
•    Experience with automation and coding, scripting Network changes.
•    Skilled in configuring and managing network devices (e.g., routers, switches, wireless).
•    Configuring and using monitoring/alerting/forensic tools (e.g. SolarWinds, NetBrain, CACTI, Wireshark)
•    Experience with network security practices and tools (e.g., NAC)
•    Excellent problem-solving and analytical skills.
•    Strong communication and interpersonal skills.
•    Ability to work independently and as part of a global team.
•    Cisco or Arista H/W experience is also mandatory (Layer 2, Layer 3 switches, also experience on Cisco Switch redundancy design)
•    Experience of Cisco (WLC) or Juniper Mist would be nice to have
•    VMware SDWAN would be also extra benefits

‍

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.

‍