Key job responsibilities

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* Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
* Any physical requirements are expectations with reasonable accommodations
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Collaboration with various stake holders to remove project obstacles
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Moving and lifting computer equipment up to 50 lbs

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A day in the life

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Our team has three primary tasks:

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1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
3. Work with ID-Scaling peers to build higher-level networking devices.

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Basic Qualifications

- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair

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Preferred Qualifications

- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

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