
• Resolving employee inquiries across the full employee lifecycle (onboarding, workforce administration, exit processes).
• Assisting the team of HR professionals with their daily tasks
• Ensuring compliance with internal policies and legal requirements.
• Handling sensitive documents with discretion and professionalism.
• Supporting transformation projects and simplification initiatives alongside daily operations
You’ll be part of the HR Service Delivery team, supporting employees and line managers via chat and ticketing systems. The team delivers hire-to-retire HR services while also engaging in continuous improvement and growth initiatives.
• Fluent in English and French
• Prior experience in Human Resources or a Shared Services environment is preferred
• Strong organizational skills and attention to detail
• Service-oriented mindset with excellent communication skills
• Comfortable working in a dynamic environment with varied daily tasks