Review, advise and process system design requests from customers for new applications and product development.
Support Regional Sales Managers within their customer facing activities
Generate full cost analysis breakdowns for accurate sales quotations
Propose cost effective solutions to system requirements
Answer technical questions on hydraulic products, application of product and hydraulic systems recommendations
Develop, test and deliver professional reports on custom hydraulic integrated circuits to conform to customer requirements.
Field support for installation and hands-on trouble shooting of hydraulic integrated circuits and control systems
Participate in high level technical discussions at customers premises.
Monitor and work within OEM customer's websites to ensure project requirements/ opportunities are identified and supported accurately, using company resources as required
Support the production departments in the generation of test controls plans
Provide support at overseas sales exhibitions where required
Provide support for warranty returns inclusive of delivering reports
Identify, interpret and implement ISO and customer specifications/ requirements
Your profile
Degree educated within Engineering or qualified by relevant experience.
Computer literate, with sound knowledge of Microsoft packages
Experience of working within a manufacturing environment
Awareness of lean manufacturing techniques
Effective communication skills, both written and verbal
Able to work as effective member of team, collaborating where required to achieve optimum outcomes
Excellent organisational skills, with the ability to prioritise, define problems, collect data, establish facts, and draw valid conclusions
Ability to multi task and prioritise
Excellent interpersonal skills with the ability to liaise with people at all levels
