Overview

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‍Enterprise Partner Sales, part of Microsoft’s Worldwide Sales & Solutions (WSS) organization, is accountable for building and co-selling innovative Microsoft Cloud & AI solutions and services, with our global Enterprise partners. We come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.

The Global Independent Software (GISV) Business Administrator provides strategic calendar management and time planning support for manager(s). Aligns calendar based on knowledge of manager's preferences and operating styles. Continues to build and leverage network across organizations to enable their team and leader's work. Participates in the WSS Business Support community. Facilitates team experience activities. Owns the coordination, logistics, and direction for events. Understands and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Maintains and manages up-to-date space-management processes and team spaces. Manages travel arrangements for manager(s) and/or group.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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‍Responsibilities‍

Calendar Management and Meeting Logistics

Provides strategic calendar management and time planning support for the VP of the organization. Aligns calendar based on knowledge of manager's preferences and operating styles . Ensures preparation of meeting setting and participant attendance, involving team members in tactical logistic support as appropriate. Gathers, prepares, and provides meeting materials (e.g., agendas, briefings, pre-reads). Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts as needed, makes decisions around prioritization and keeps manager informed.

Cross-Functional Collaboration and Communication

Builds and leverages networks across organizations to enable leader and team success.

Event Coordination and Logistics

Owns planning and execution of events, including timelines, checkpoints, and issue resolution.  Acts as primary point of contact for event changes and escalations.

Leadership

Leads by example and serves as a role model to Business Support colleagues by maintaining a professional attitude, demonstrating executive presence, influencing others, and encouraging self reflection during challenging situations.

Rhythm of Business (ROB)

Understands and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Creates, builds, and adjusts plans within areas of responsibility in partnership with Chiefs of Staff. Executes meeting cadence around the ROB.

Space Management and Planning.

Maintains space-management processes and coordinates office layouts and large-scale moves. Tracks space utilization and advocates for team needs.

Team Management Support

Collaborates with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Lands onboarding activities (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups) and provides support to new employees, vendors, and interns as an essential contact for questions and company information. Connects new hires with the right stakeholders. Provides additional support for executive onboarding.

Travel Management

Manages travel arrangements for manager(s) and/or group. Creates detailed itineraries/agendas for daily activities to maximize trip productivity. Executes on logistics of agenda (e.g., building agenda and expectations, briefing leader, sharing information with countries). Acts as a stand-by resource to address issues/escalations during business travel. Facilitates communication across stakeholders ahead of travel. Ensures required documents (e.g., immunization records, visas) are obtained for international travel. Manages and ensures compliance with relevant US Travel Tax Tool.

Embody our culture and values.

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‍Qualifications

Required/minimum qualifications

5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.

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Additional or preferred qualifications

Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.

2+ years experience serving as mentor to others.

3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).

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