Description
We’re looking for a GB Plan Design Analyst to join our Insurance Operations team at MBPS. In this role, you are expected to review and validate new issue requests, addressing inquiries and providing additional information to Regional Group Offices. You will also coordinate the flow of policy data among external vendors, RGO representatives, analysts, and underwriters.
Position Responsibilities:
- Review and validate new issue requests, addressing inquiries and providing additional information to Regional Group Offices.
- Coordinate policy data flow among external vendors, RGO representatives, analysts, and underwriters.
- Collaborate with internal Manulife teams to complete set-up requests.
- Initiate billing, publications, ID printing, and manage mailing instructions to couriers.
- Perform quality assurance checks and activate policy profiles for use in claims, underwriting, sales, and billing.
Required Qualifications:
- Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting.
- Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
- A bachelor's degree in any field is required.
- Amenable for fixed night shift.
Preferred Qualifications:
- Proficiency in Microsoft tools
- Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
- Ability to apply critical thinking and problem-solving skills in a work environment.
