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📍
Poughkeepsie, NY

Entry Level Network Support Engineer

None
Technology
Engineering
December 8, 2025

IBM

Global technology company
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Your role and responsibilities

This team does network operating system install, customize and maintain support of network hardware, software and operational procedures.  Also, we do plan for hardware and software system upgrades, changes in configuration, Running installation jobs and scripts. In addition, the team performs installation-specific customization tasks. Install and maintain network security products.


Any basic knowledge of networking and familiar with Juniper hardware is a plus. In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for the wider business, our external clients, & their customers.

Required education

High School Diploma/GED

Preferred education

Master's Degree

Required technical and professional expertise

Strong understanding of IP (internet protocol) and other network administration protocols.

·        Proven analytical and problem-solving abilities.

·        Juniper network General education

·        Juniper SRX firewall General education

·        Python and Ansible languages

·        Network Automation

·        Ability to effectively prioritize and execute tasks in a high-pressure environment.

·        Good written, oral, and interpersonal communication skills in English.

·        Highly self-motivated and directed.

·        Keen attention to detail.

·        Ability to conduct research into IT networking issues and products as required.

·        Ability to present ideas in business-friendly and user-friendly language.

·      Team-oriented and skilled in working within a collaborative environment.

Preferred technical and professional experience

Project Management experience

·        IT engineering education

·        Juniper vendor certifications.

·        An understanding of contemporary and legacy security Network technologies.

·        Proven analytic skills and the ability to isolate and resolve complex issues.

·        Demonstrated ability to defend and support ideas.

·        Demonstrated communication skills.

·        Experience working across diverse teams to facilitate solutions

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