Your role and responsibilities

• Oversee day-to-day operations of the IT lab, including hardware and software setup.

• Manage inventory of lab equipment and ensure compliance with security and safety standards.

• Support engineers and developers with system configurations and troubleshooting.

• Coordinate with global teams for resource allocation and lab scheduling.

• Implement and maintain documentation for lab processes and configurations.

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Required education

High School Diploma/GED

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Preferred education

Bachelor's Degree

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Required technical and professional expertise

• Strong understanding of IT infrastructure, networking, and storage systems.

• Hands-on experience with Linux/Windows environments.

• Familiarity with virtualization technologies and cloud platforms.

• Excellent organizational and communication skills.

• Ability to work independently and manage multiple priorities.

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Preferred technical and professional experience

• Experience in enterprise-scale environments.

• Knowledge of IBM products

• Scripting skills (e.g., Python, Bash, Terraform, Ansible) for automation.

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