AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre.

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Key job responsibilities

Responsibilities:

- Operate and maintain mechanical and electrical equipment

- Troubleshooting of facility and rack-level events within internal SLAs

- Perform limited maintenance tasks to include

: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements

- Provide support to Data Centre Operations technicians

- Perform root cause analysis of equipment failures

- Ensure all safety procedures are adhered to while performing work

- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)

- Utilise internal CMMS to manage building workflows and spare part inventory

- Supervise contractors who perform servicing or preventive maintenance

- Respond to off hour emergency calls per on call rotation for any one of the region’s sites

- Fully comply with all physical security procedures and policies

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Basic Qualifications

- Experience in relevant work
- Can bend or twist the body into unusual positions while working
- Can use hands to manipulate small wires and objects
- Can walk on job sites in uneven terrain
- Can work at heights and from ladders

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Preferred Qualifications

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired

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