Description

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Key job responsibilities
The primary responsibility of the role is to perform quality checks on web pages and digital content for Prime Video Sports.
• The associate needs to perform QA checks on Sports detail pages to ensure the best streaming experience for Sports fans.
• Occasionally, the associate has to execute test cases prepared for testing new feature releases.
• The associate needs to continuously adapt and learn new features on the tools and follow the QA SOP to spot/catch errors in the detail pages.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his/her compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• The associate should be a team player and come up with improvement ideas to improve the QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
• The role is an individual contributor role.
• A passion for international sports (such as football and basketball) is mandatory.

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This role includes: a flexible schedule/shift/work area, including weekends, nights, and/or holidays

A day in the life
The primary responsibility of this role is to perform various tasks related to content for the Prime Video Sports catalog, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis.

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Basic Qualifications

- Bachelor's degree
- Experience with Microsoft Office products and applications

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Preferred Qualifications

- Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics

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