Job Description
Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
In this position...
- The Complex Tools Diagnostic Engineer is responsible for managing Powertrain related Service Functions, DTC’s and DID entries for all Global Programs supported by Ford Diagnosis and Repair System (FDRS) and Integrated Diagnostic System (IDS).
Responsibilities
What you'll do...
- Work with Powertrain and Electrical & Electronics Systems Engineering (EESE) organizations to ensure upstream vehicle programs support core diagnostic requirements.
- Support data entry, application authoring, and validation on Powertrain functions.
- Support definition and diagnostic tool support on new and emerging technologies.
- Work with Technical Service Operations (TSO) Workshop Manual (WSM) and Powertrain Controls and Emissions Diagnostics (PCED) development to ensure consistent diagnostic content.
- Ensure all core diagnostic support is available in the field for new vehicle OK to buy dates.
- Assist with Field Concerns related to the Complex Tools area.
- Interfaces with Product Engineering on high warranty related areas as appropriate.
- Provide support for logging of engineering related vehicle data.
- Maintain existing engine and transmission functional tests.
- Implement EVAP and OBDII related tests on New Vehicles.
- Support development of future generation diagnostic/service products and procedures.
- Support Bosch Vehicle Measurement System (VMS).
Qualifications
You'll have...
- Bachelor’s Degree in Computer Science, Computer Engineering, Electrical Engineering, Applied Science or Automotive Engineering/Technology.
- Knowledge in Unified Diagnostic Services (UDS).
- Experience with XML Authoring tools such as Grade-X Editor (OTX), Java Code, and other XML scripting Software.
- Experience with Agile Project Management using tools such as Rally and/or Jira.
- Strong Program Management skills.
- Strong verbal and written communication skills.
Even better, you may have...
- Automotive Background and Dealership Experience preferred.
