Key job responsibilities

As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges.

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Some of the key responsibilities you will undertake are:

• You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.

• You will maintain a high level of system reliability and availability.

• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.

• You will share knowledge and help train less technical staff on the best practices related to all service owner issues

• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

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A day in the lifeAs a successful Data Center Operations engineer, your day-to-day work will include:

• Installation and configurations on Data center Servers and Network systems

• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices

• Work within a ticket-based environment and work on systematic problem resolution

• Work on rotational shift-based schedule to maintain high system reliability

• Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.

• This is a physically active role, we are always on the move onsite.