What You’ll Do:
The Data Center Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics, followed by physical repair, and may include participation in an on-call rotation. This is a salaried role that is 100% onsite at one of our Data Center locations.
- Maintain data center operations to ensure the availability and reliability of service levels
- Conduct hardware and network diagnostics and repairs
- Root cause analysis of hardware and software failures
- Training of internal teams
- Development of documentation
- Provide technical support to data center teams
- Development of scripts to update server and networking hardware
- Maintain inventory
- Assemble and install equipment
- Perform maintenance of test and tool equipment
- Occasional travel to other data centers as needed
About the role:
- Computer Hardware experience (troubleshooting, assembling)
- Linux Operating System experience
- All physical requirements are expected with reasonable accommodations
- Candidates should be able to lift up to 50 lbs and/or work in elevated locations
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Excellent time management, organizational, and communication skills
- Must be able to prioritize tasks and react quickly to issues
Who You Are:
Hands-on OR education-based experience with any of the following areas:
- Computer Hardware, including troubleshooting and repair skills experience
- Data Center experience
- Computer Networking experience
- Python, Bash, or other scripting languages experience
- Experience with Cisco IOS and/or Juniper JunOS
- An Associate's Degree or equivalent experience in an IT-related field
