At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

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The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

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All physical requirements are expected with reasonable accommodations:

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed

• Working in cramped and/or elevated and/or noisy environments

• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day

• Ascending and descending ladders, stairs, and gangways safely and without limitation

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NOTE:

If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

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Key job responsibilities

- Managing work and priorities through ticketing system and workflows to complete customer requests and projects

- Collaborating with various stakeholders to remove project obstacles

- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords

- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment

- Participating in the migration, basic configuration and rollout of new or upgraded hardware

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Traveling within and outside of regional work area is required.

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Basic Qualifications

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

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Preferred Qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

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