Responsibilities
Equipment and Systems Operations
- Supports senior colleagues as an assistant.
- Adds required data, documents changes and upkeep of procedures and building management systems.
- Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.
Equipment and Systems Maintenance
- Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.
- Prepares paperwork in support of maintenance planning scope.
Team Management Support (Onboarding/ Offboarding)
- Helps to provide onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).
- Creating and submitting requests for datacenter access using the Data Center Access Tool.
Critical Environment Culture
- Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates
- Assists in managing CE SharePoint site by helping create and move scope through workflows.
- Provides onsite team support and carries out tasks under direction of others.
- Learns to take accountability for their components of assigned project outcomes.
- Seeks to ask questions and share ideas related to projects.
Project Ownership
- Provides onsite team support and carries out tasks under direction of others.
- Learns to take accountability for their components of assigned project outcomes.
- Seeks to ask questions and share ideas related to projects.
Other
Qualifications
Required Qualifications:
- High School Diploma, GED, or equivalent.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following
Preferred Qualifications:
- High School Diploma, GED, and previous operational team support experience (ideally in a high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
- OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education plus operational team support experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
- OR equivalent experience.
