Overview
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.
Qualifications
Required Qualifications:
- High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
- 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, generators, controls field) or related field.
- Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
- Prior experience with billing management System (BMS) or Building Automation Systems BAS, or Energy Power Monitoring System (EPW)
- Exposure to procedure execution such as Method of Procedure (MOP), standard Operating Procedure (SOP), Emergency Operating Procedures (EOP)
- Confident on executing Environmental, Health, and Safety (EHS) work including Environmentally Preferable Purchasing (EPP) and risk assesments
- Ability speak, write and understand fluent English
Preferred Qualifications:
- High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
- Experience performing various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
- Electrical background: experience with maintaining medium and low voltage electrical distribution systems, repair and maintain (UPS), (ATS).
- Mecahnical background: maintain HVAC (Heating, Ventilation and Air Conditioning) as well as maintenance and cleaning of air filters, ducts and fans.
