This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.

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You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.

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Key job responsibilities

Manage the UFG store improvement plan to focus on best customer experience at the lowest cost

- Develop a culture of continuous improvement and lean thinking

- Contribute to and facilitate Kaizen activities

- Help drive the implementation of Lean Standard Work and SOPs

- Train and support all levels in Kaizen activities

- Disseminate Lean Standard Work principles across teams

- Support and manage the UFG store implementation Agenda

- Take ownership for the LSC (Leadership Steering Committee)

- Coordinate and prioritise LSC process improvement activities and resources

- Lead daily GEMBA activities, going to the source of the problem, working with tenacity to rapidly solve associate identified barriers

- Standardize processes to Amazon and MENA/ECCF benchmark standards

- Maintain strong relationships with Process Owners and store 3P stakeholders

- The ability to create and follow data driven arguments to ascertain root cause, then implement Amazon standard or innovate to develop a solve. Agility to react to countermeasures and a bias for action to implement change. The understanding of Kaizen, PDCA and six sigma processes would be advantageous.

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Basic Qualifications

- A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
- Strong communication skills (written and verbal).
- Proficiency in MS Excel.
- Ability travel to different stores within KSA.

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Preferred Qualifications

- - Wide knowledge of change management and continuous improvement methodologies
- - Demonstrable training and dissemination skills and experience

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