The Opportunity
Are you passionate about leading the architecture and development of spearheading technology? Are you dedicated to create exceptional value for customers?
Join our Experience Success team as Senior Architect & Lead Software Engineer, and build self-learning automations helping our enterprise customers achieve their business goals. Collaborate with cross-functional teams to lead, architect, and implement innovative software upon customer needs and feedback. Mentor others to adopt a value-centric approach to fast prototyping and software development.
What will you do
- Lead the evolution of our product architecture, ensuring it delivers measurable customer value while meeting technical and business requirements.
- Engage deeply with customers to understand their needs, challenges, and goals, and translate these insights into GenAI-first software architecture and feature designs.
- Drive the execution of software changes through close collaboration with other engineers, emphasizing feedback and continuous improvement.
- Develop both core services and customer-facing cloud-native applications.
- Mentor engineers in technical excellence and customer-first development practices, encouraging a culture of collaboration and innovation.
- Integrate Generative AI capabilities on both product features and development workflows, ensuring they align with customer value at scale.
- Challenge assumptions, prototype fast, iterate quickly, and refine solutions based on customer feedback, industry trends and measurable outcomes.
What you need to succeed
- Educational Background: BTech/MS in Computer Science or equivalent experience, with proven achievements in full-stack development, architecture, and team leadership.
- Technical Expertise: Deep knowledge of modern Node.js and its ecosystem, along with front-end development expertise in HTML, CSS, JavaScript, and React. Python experience is a plus.
- Customer-Centric Approach: Strong understanding of customer interactions and business value creation, with the ability to translate insights into impactful engineering solutions.
- Competence in crafting secure, scalable, and efficient systems, with a familiarity with various persistence models (e.g., NoSQL, SQL databases) and their appropriate use cases.
- DevOps Practices: Experience with CI/CD, monitoring, observability, alerting, and tracing to ensure operational excellence.
- Prototyping and Adaptability: A prototyping approach with the ability to innovate and iterate quickly, choosing the right tools for each job without attachment to specific technologies.
- Leadership and Mentorship: Strong mentoring skills with a passion for guiding engineers to achieve technical and customer-focused excellence.
- Communication Skills: Proactive, clear, and collaborative communication abilities to align cross-functional teams around customer and business objectives.
- Problem-Solving and Adaptability: Outstanding problem-solving skills and the drive to excel in a fast-paced, evolving environment
