SUMMARY

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The Business Insights Analyst will play a pivotal role in shaping data-driven strategies by converting complex data into meaningful insights that inform high-impact decisions. This position partners with cross-functional leaders to identify strategic priorities, design and optimize analytical frameworks, and deliver forward-looking recommendations. The role emphasizes not just reporting but influencing business direction through actionable intelligence and performance-driven insights.

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RESPONSIBILITIES

Data Analysis & Reporting:

- Manipulate and Analyze data from multiple sources and derive insights

- Develop and maintain interactive dashboards using tools like Power BI, Tableau, etc.

- Perform validation of data and troubleshoot executive reporting issues.

Business Strategy Support:

- Identify trends, patterns, and anomalies in data trends to inform business strategy.

- Collaborate with business units to identify opportunities for growth, efficiency, and optimization.

Stakeholder Engagement:

- Work with executives, managers, and technical teams to understand the data analytics and KPIs needs of the business and deliver corresponding solutions.

- Present findings and recommendations to senior leadership in a clear and concise manner.

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Process Improvement:

- Identify gaps in current state and reporting processes and propose corresponding improvements.

- Automate recurring executive reports and streamline reporting data workflows.

Agile Methodologies:

- Experience with agile practice including backlog management and defining user stories.

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BASIC QUALIFICATIONS

- 3–5+ years of experience in Strategy, Business Insights or a related role.

-  Bachelor’s or Master’s degree in Statistics, Economics or related field.

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PREFERRED SKILLS/EXPERIENCE

- Experience in a Banking/Financial Services and Payments.

- Understanding of financial metrics and business operations.

- Excellent communication and presentation skills.

- Strong problem-solving and critical thinking abilities.

- Ability to manage multiple projects and meet deadlines.

- Proficiency in business intelligence tools, e.g., Power BI, Tableau and Qlik.

- Proficiency in Microsoft office suite of products, e.g., Excel and PowerPoint.

- Experience with Jira and Confluence.

- Knowledge of cloud platforms, e.g., Azure, AWS and GCP.

- Experience with SQL.

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This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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