Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

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A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

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You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

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In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

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Your role and responsibilities

As an associate level Business Consultant at IBM, you will help IBM Clients solve some of their most challenging business problems, capitalize market opportunities and understand leading technologies and the impact they can have on traditional business processes.

If you see yourself as an original thinker who wants to drive progress, grow your network and further your career, a Business Consultant role is for you.

In your role, you may be responsible for:

• Learning and adopting consulting skills and business knowledge to effectively integrate packaged technology into the client's business environment.
• Translating client's business needs into business requirements and participating in the production of solutions to drive business value.
• Working with clients to refine or design their business strategy while working in an agile collaborative environment.

We are seeking a motivated Junior Business Analyst with foundational knowledge in business analysis and a strong interest in financial and procurement processes. The ideal candidate is a quick learner with excellent communication skills and a collaborative mindset, ready to grow in a dynamic, cross-functional environment.

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Required education

Associate's Degree/College Diploma

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Preferred education

Bachelor's Degree

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Required technical and professional expertise:

Basic understanding of financial and procurement processes

Exposure to financial data analysis or reporting

Ability to document business processes in a clear, structured format

Familiarity with process mapping (e.g., flowcharts, swimlanes)

Excellent written and verbal communication skills

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Preferred technical and professional experience:

Willingness to coordinate process approvals and support technical teams

Interest in learning solution design tools (e.g., UML, token diagrams)

Basic understanding of stakeholder analysis and team collaboration

Experience or coursework using Confluence and Jira

Awareness of data privacy and handling of sensitive information (e.g., PII, SPI)

Ability to work with multiple stakeholders (business and technical)

Basic knowledge of ServiceNow (as an end user)

Experience working with or coordinating third-party vendors

Exposure to utility or regulated industry environments

Understanding of Proof of Concept (PoC) lifecycle or agile experimentation

Strong organizational skills and attention to documentation

Interest in strategic thinking and scalable process improvement

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