EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

‍

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

‍

‍

Key job responsibilities

- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.

- Operate independently with limited direct management.

- Act as an escalation point for all facilities

-related issues within the data center, escalating to the Chief Engineer and Data Center Regional Manager as needed.

- Perform root cause analysis of equipment failures.

- Troubleshoot and report of facility and data sever-level events within internal SLA.

- Create and deploy new standard practices for Engineering Operation Technicians and vendor support teams.

- Ensure all safety procedures are adhered to by vendors and Amazon staff.

- Utilize internal CMMS to manage building workflows.

- Communicate complex technical information to a non-technical audience.

- Fully comply with all physical security procedures and policies.

- Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s).

- Candidates should be able to lift up to 40 lbs and or work in elevated locations.

- Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations

- Respond off hours to site events and emergency issues

‍

‍

‍

Basic Qualifications

- High School diploma or equivalent
- - Technical (Military/Trade School) training or 2+ years of electrical and/or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical)
- - 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

‍

‍

Preferred Qualifications

- 4+ years of data center engineering or operations experience
- Associate's degree or above, or Bachelor's degree

‍