Role Description
- The invoicing function is managed by the Outside Counsel Management Operations team and is responsible for processing all Legal invoices received from law firms.
- The team will coordinate with DB Legal, DB Business Lines and law firms to ensure the payments of invoices occur in a timely manner. In addition, the team will review / interrogate invoices to reduce potential overcharges.
Your key responsibilities
- Setup of new vendors, matters, timekeepers and users in ELM (Enterprise Legal Management) tool based on requests (emails and/or phone) from law firms/business/legal users
- Maintenance of ELM database for updates on vendors, matters, timekeepers
- Hard copy invoice entry into ELM application (copy invoice details from physical copy into ELM)
- Perform detailed review / interrogation based on set rules to identify potential overcharges
- Problem resolution of invoices after approval in ELM (i.e. Cost center, GL, Internal Order # issues and matter identification errors)
- Liaise with business and law firms to identify address issues/queries raised
- Liaise with law firms on invoice submission errors
- Liaise with Mitratech (Software provider) on technical issues that arise
- Liaise with P2P personnel for invoice payment problem resolution
Primary Working Relationships
- The resource will report to the Team Manager/Assistant Vice President
- The position interfaces with the Business SPOCS in the Onshore, near shore and Offshore locations
Your skills and experience
- Good English communication skills – both written and verbal
- Bachelor’s degree
- Proactive approach in problem solving.
- Willingness to take ownership, highly motivated & self-managed
- Eye for detail and willingness to improve current process
- Able to cope well under pressure and meet tight deadlines
- Ability to work independently, as well as in a team environment
- Ability to work in shift to support other time zones, if required
- Robust reporting skills, specifically with Excel data reconciliation and presentation projects
- Ability to work in shift to support other time zones, if required
