What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.
Region : APAC
Working Hours : 8.30am - 5.30pm
What will you do?
- Responsible for confirmation and settlement of all Settlements trades
- Ensure all transactions are processed in accordance to the bank rule, Standing orders, circulars, laid-down procedures and local requirements
- Ensure all daily processing and settlement tasks for the team are completed in a timely and accurate manner, following established procedures and standing orders of RBC
- Ensure intra and EOD checks are conducted daily with any outstanding issues identified and actioned or escalated as appropriate
- Provide relief support and other duties as assigned on all functions performed across the teams
- Ensure effective channels of communication with both Front Office and internal Global BCS colleagues as well as other functions
- Ensure escalation of issues / risks to management
- Identify key areas for improvement and development to create operational efficiencies
- Seek to mitigate and minimize risks
- Other duties as assigned by management
What do you need to succeed?
Must-have
- Minimum 1-3 years of operations experience
- Basic working knowledge in SWIFT, Real Time Payment Systems, International Settlement Rules, Industry codes and best practices
- Basic understanding of operational risk, impacts and preventative control framework
- Ability to perform analysis of business processes
- Ability to work shift hours to cover EMEA time zones
What’s in it for you?
Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
Job Skills
Adaptability, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements, Time Management
