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Mexico City, Mexico

Air Operations Coordinator, MX Air ATS

2 yrs
Technology
Operations
November 21, 2025

Amazon

Consumer goods marketplace and technology platform
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Description

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As an Air Operations Coordinator you will be responsible for the execution and monitoring of daily air operations at Amazonโ€™s origin nodes. You will ensure that cargo handling, documentation, and screening processes are completed on time, safely. The role requires strong coordination with carriers, ground handlers and internal teams to resolve on-site issues, maintain service reliability, cost and drive continuous improvement.
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This position offers an opportunity to develop leadership, analytical, and operational skills in one of Amazonโ€™s fastest-growing transportation networks.
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Key job responsibilities
- Execute and monitor daily air operations including check-in, build-up, screening, loading, and handover to carriers.
- Ensure on-time departures and arrivals, escalating risks proactively
- Conduct cargo inspections, flight documentation validation, and ensure compliance with local authority requirements.
- Support containerization and optimization, ensuring accurate volume induction.
- Partner with carriers and airport handlers to solve real-time issues.
- Maintain accurate reporting of flight movements, exceptions, and corrective actions.
- Demonstrate ownership of the stationโ€™s operational KPIs including On-Time Performance (OTP), load factor, and safety metrics.

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Basic Qualifications

- 2+ years of experience in aviation, cargo, logistics, or warehouse operations.
- Working knowledge of air cargo procedures, safety, and regulatory compliance.
- Strong problem-solving, time management, and stakeholder coordination skills.

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Preferred Qualifications

- Experience working in an airport or airline environment (cargo or ground handling).
- Familiarity with Dangerous Goods, air cargo documentation, and ULD/container management.
- Data-driven mindset with the ability to track and interpret operational metrics.
- Proven record of Bias for Action, Ownership, and Deliver Results in a high-pressure environment.

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