Powering the Future with AIDA
To lead the next phase of our AI evolution, we’ve launched a new business unit AIDA – Artificial Intelligence & Data Analytics – a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate, innovate, and serve to embed intelligence into every layer of our business.
At Singtel, this is more than a technology upgrade. It’s a strategic transformation that redefines how value is created across the enterprise core— augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people, platforms, and processes under one cohesive strategy. Our mission is to build AI literacy, and foster a culture where intelligence empowers people.
We welcome you to join us on a transformational journey that’s reshaping the telecommunications industry — and redefining what’s possible with AI at its core. Grow with us in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do.
Be a Part of Something BIG!
- Operate proactive monitoring, outage detection, and incident response to minimize downtime and operational risk
- Support disaster recovery and business continuity processes to safeguard critical AI workloads
- Collaborate closely with MLOps, LLMOps, and engineering teams to integrate automation, observability, and security best practices into platform operations
Make an Impact by:
- Perform availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform
- Support incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity
- Support security audits, compliance reporting, and ensure alignment with Singtel policies, regulatory frameworks and industry best practices
- Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows
- Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives
Skills for Success:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 1-2 years of experience in cloud administration and/or operations. Fresh graduates are encouraged to apply.
- Expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights
- Proficiency in infrastructure-as-code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)
- Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands
- Excellent problem-solving, communication, and leadership skills, especially in high-pressure incident scenarios
- Forward thinking ability to identify possible failure scenarios and formulate effective response plans
