The Opportunity

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Adobe Customer Solutions (ACS) helps enterprises unlock the full potential of their Adobe Experience Cloud investments by pairing industry-leading technology with deep expertise, proven methodologies, and customer success programs. The Portfolio Product Management team plays a critical role in ACS’s success by translating customer insights, market trends, and internal expertise into high-impact service offerings.

As a MBA Product Manager Intern, you’ll help shape the future of Adobe’s subscription services portfolio. You’ll work on exploratory initiatives that require strategic thinking, customer empathy, and cross-functional collaboration. This role is ideal for someone who enjoys solving complex problems, turning customer needs into scalable solutions, and wants to make a tangible impact on Adobe’s post-sales strategy.

All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.

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What You’ll Do

• Customer-Centric Research & Insights: Gather and synthesize customer feedback, usage data, and market trends to identify opportunities for improving Adobe’s subscription services portfolio, including Ultimate Success, Integrated Services, and Premium Learning Subscription.
• Service Design Support: Assist in defining and refining service features, customer journeys, and value propositions for subscription-based success programs.
• Cross-Functional Collaboration: Work with teams across marketing, operations, and delivery to co-develop and iterate on service elements and enablement assets.
• Roadmap Contribution: Support the prioritization and planning of service features and internal optimizations that enhance delivery quality and customer outcomes.
• Operational Analysis: Help analyze performance metrics to identify areas for improvement and increased efficiency.

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What You Need to Succeed

• Currently enrolled full-time and pursuing a MBA program with an expected graduation date of December 2026–June 2027
• Ability to participate in a full-time internship between May–September 2026
• Strong interest in product management, go-to-market functions, or subscription-based service design.
• Ability to translate customer needs into structured ideas and testable hypotheses.
• Analytical mindset with comfort navigating ambiguity and distilling complexity.
• Excellent communication skills—able to present ideas clearly and collaborate across teams.
• Curiosity, creativity, and a positive attitude—driven to learn, contribute, and take initiative.

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