The Opportunity
The Customer Value Practice at Adobe partners with senior leaders at Adobe’s top customers to unlock measurable business value through customer experience transformation. Our team leverages, value realization frameworks, data analysis and digital innovation to deliver actionable recommendations. We use industry-leading tools for analytics, experience design, and visual storytelling to communicate insights and drive impact.
What You’ll Do
As a Customer Value Strategy Intern, you will:
- Participate in client-facing engagements focused on maximizing customer value and experience.
- Analyze customer journeys using tools such as Adobe Experience Cloud, Miro, Qualtrics, and other UX/CX platforms.
- Support the development of visual storytelling assets (Keynote, PowerPoint, Adobe Creative Cloud) to communicate insights and recommendations.
- Collaborate cross-functionally with sales, marketing, product, and technical experts to deliver solutions aligned with customer goals.
- Facilitate workshops and ideation sessions to co-create North Star experiences and value realization strategies.
- Contribute to thought leadership by authoring assets and sharing best practices in customer value and experience optimization.
- Engage with Center of Excellence teams to leverage core tools and capabilities that fuel Customer Value Practice engagements.
What You Need to Succeed
- Currently enrolled full time and pursuing a Bachelor’s degree, graduating between December 2026 and June 2027.
- Ability to participate in a full-time internship between May - September 2026.
- Interest in business strategy, customer experience, analytics, or experience design through coursework, extracurricular activities, or work/internship experience.
- Experience with UX/CX software (e.g., Adobe Experience Cloud, Qualtrics, Miro) and visual storytelling tools (Keynote, PowerPoint, Adobe Creative Cloud).
- Exceptional analytical and quantitative problem-solving skills, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations.
- Strong interpersonal skills with the ability to work effectively with people at all levels.
- Ability to communicate complex ideas both verbally and in writing, including through visual storytelling.
- Passion for new knowledge and ability to absorb concepts quickly.
