Overview‍

‍

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

‍

As a Technical Program Management Specialist, you will help lead efforts such as designing product architecture and solutions to complex technical needs, identifying trends in product quality and performance to define or change existing features. This opportunity will allow you to help with prioritizing and delivering on the roadmap, managing project schedules and release plans; monitoring product/service performance and driving continuous improvement in quality, profitability, supportability and delivery. You will act as technical advisor with customers to evangelize products, solicit feedback and support field sellers where needed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Anticipated start date is Summer 2026.

‍

‍

‍Responsibilities

‍‍

• You will assist others in identifying opportunities and gaps in the implementation of a feature including comparison of various quality and performance metrics to various solutions.
• You will help leverage customer listening systems, telemetry, engagements (e.g., interviews, surveys), etc., to develop insights into product and/or service performance and customer needs and may assist with customer engagements to solicit feedback and understand their experiences with Microsoft’s products and services.
• You will assist others when working with Software and Hardware Engineering to design architecture and integrated customer solutions to technical needs for a feature (e.g., product, service) and help internal and external technical partners and/or architects to represent technical solutions to customers.
• You will work with a feature crew and assist others to orchestrate and integrate efforts for the development and implementation process of a feature (e.g., product, services) for cross-functional projects with internal teams and external partners.
• You will partner with others (e.g., Data Science, Software and Hardware Engineering) to collect performance metrics (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), monitor and report on progress (e.g., business reviews) and derive insights that lead to productive courses of action to improve development, iteration, and implementation of a feature (e.g., product, service)
• You will embody our culture and values.

‍

‍

‍

‍Qualifications‍

Required Qualifications

‍

• Bachelor's Degree
  • OR equivalent experience

‍

‍

Preferred Qualifications

‍

• Bachelor's Degree (or currently pursuing) AND 1+ year(s) experience in engineering, product/technical program

       management, data analysis, or product development

• OR equivalent experience

• 1+ year(s) experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product  

        demos)

‍