Business Operations (BO) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. BO work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes.
Your responsibilities
- Assist with analyzing software usage by our customers
- Collaborate with Business Operations managers, BG/PG testers and users to refine software delivery process requirements and best practices
- Create automated reporting for software delivery via various delivery systems
- Work in a collaborative and interactive team-based environment
Your skills and experience
REQUIRED SKILLS
- Strong analytical and problem-solving skills
- Solid programming skills (e.g., Java, Python, etc.)
- Experience working with Excel and other data management tools at a master level
- Aptitude for learning new technologies and tools
- Good presentation skills to “sell” your proposed solutions to team members and management
It would be nice if you also had:
- Working knowledge of Microsoft Power BI, KNIME/Tableau/R/Alterix or similar tools
- Familiarity with database access via APIs
- Knowledge of Generative AI (GenAI) and Large Language Models (LLM)
EDUCATIONAL RECOMMENDATIONS
Currently a candidate with Masters, Bachelor's degree or Diploma in Computer Science, Computer Systems Engineering or related field with an accredited school in Canada.
More information
Some of our benefits in Canada:
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
The above benefits exclude students.
