Knowledge:

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Understand the working principle of e-beam and be able to apply its principle knowledge on the machine

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Skill:

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Lands requirements on performance, diagnostics and usability covering multiple competencies and use-cases in early phases of product design
Provide solutions based on existing data and identify problems

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Behavior:

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Proactive and dedicated to problem solving, able to break down problems and resolve practical issues with logistics units.

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Technical:

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Independent and knowledgeable about a large amount of information integration, handling different technical support CS
Integrate and coordinate technical issues with back-end services and tracking
Technically mature within primary competency, growing expertise in sub-competencies. Experienced escalation handler in primary competency, able to support most escalations within primary competency.

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Key Responsibility

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•100% (Execution) – >90% (Interpretation)

•Responsible for SBI or NPI or MBI 1st line problem solving

•As a expert in a certain technology•Consolidate issues and resolve issues jointly with GSC/DE follow process

•Ensure machine Uptime and tracking in each district

•Independently GSC / DE special action item.

•Estimate plan and consolidate clarify issue.

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Personality:

•High autonomy•E-beam Certain Skill

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Business Impact:

•Travel Site Region

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Others:

•Good Communication (in Chinese/English) skills

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