As an intern, you will participate in our 12-week internship program in our *Bahrain* Data Centers. This internship covers mandatory as well as voluntary university internships, please inform us which of the two you are aiming to pursue.)
Duties & Responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).
In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.
Duties include:
· Hardware troubleshoot in servers which are not live with an AWS technician's supervision
· Understand the importance to meet SLA’s against assigned trouble tickets
· Follow the AWS technician's during network troubleshooting
· Replace Media (SSD/HDD) according with AWS Data Tech guidance
· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
· Interact with third party vendors & contractors who are working on site
- In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar
- Excellent communication skills, both written and verbal
- Ability to work well with others in a team environment, displaying excellent time management skills
- Must have access to own transport
- Familiarity with computer hardware component and operating systems
- Ability to manage work and priorities through a ticketing system and coordination with Manager
- An interest in computer sciences and information technology
- Basic knowledge of Linux and networking is an advantage
- Basic knowledge of networking is an advantage
