Job Description

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About the Role:

Grade Level (for internal use):

07

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ISB Job Description

• The Role: Associate, DMS Client Support

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Grade (Relevant for internal candidates only) : 07

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Location: Islamabad, PK

The Team:

Joining a close-knit and professional team, you will gain broad knowledge within the financial world related to all asset classes including; Fixed Income, Commodities, Equities, etc. Moreover, you will get a grasp of different databases and our technical products.

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The Impact:

• You will integrate into an all-star group and will make a significant impact.

• Your position will be meaningful as it is the link between the end-user and our products.

• Combining product expertise with a deep understanding of who our clients are and how they use our tools, you will be a consultant providing the best and most efficient way for our clients to achieve quality results.

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What’s in it for you?

• This position is an entry-level role with high-performance expectations. You will be working with multiple levels in the team.

• There is the potential for advancement, learning and overall career development depending on individual performance and company need.

• Due to frequent interactions with sales and product management, this is a highly visible role with high potential for growth outside the department as well.

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Responsibilities:

• As an Associate in Enterprise Support, you will respond to inquiries for data-feed clients. You will be responsible for providing professional, timely, and quality support of our feed-based products.

• Have a deep understanding of investments, financial and accounting statements.

• Be willing and able to work closely with partners in a team-based environment.

• Have excellent interpersonal skills in order to effectively communicate client concerns and product related issues with all our departments. Being technologically savvy is also a plus.

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What We’re Looking For?

Someone who wants a meaningful position with high expectations, who can assimilate into a professional team environment, and make immediate, positive contributions and is not afraid to ask questions.

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Basic Qualifications:

• Have a Bachelor’s degree in Finance, Business, Accounting, Economics, or related field.

• Possess intermediate to Advanced MS-Excel experience

• Experience with Outlook, Word, and Powerpoint

• Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement

• Excellent English communications skills

• Integrity, positive personality, and a desire to help people are all essential

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Preferred Qualifications:

• Knowledge of investments including private equity, public equity, fixed income, ETF’s, mutual funds, commodities, etc

• SQL experience and/or basic knowledge

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