About the programme:
This 12-month apprenticeship, under India's National Apprenticeship Training Scheme, provides valuable on-the-job training; Please note, there is no obligation for permanent employment with Deutsche Bank Group upon completion of the Apprenticeship Training tenure.
Job Title: Apprentice Hiring for 2026- 2027
Location: Bangalore, India
Role Description
The position is for an Apprenticeship – PB Operations based out of Mumbai and reporting to the Head, Controls - Operations (NPC).
Your key responsibilities
- Ensuring DB Service Standards wrt to Customer Service at branches
- Ensure total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions
- Ensure laid down processes are being followed; DB internal security standards are followed.
- Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
- All the transactions are carried out with 100% accuracy without errors.
- Ensure complete resolution to all customer queries and complaints
- Handling scanning activity of documents and transactions.
- Follow Complaint management procedures. Ensure correct and timely resolution of complaints.
- Overall upkeep of the branch lobby as per standard.
Your skills and experience
- Good knowledge of Excel, Word, and Power point presentation.
- Excellent communication skills.
Education | Certification (Recommended)
- Bachelor Degree from an accredited college or university
Education/ Qualifications
- Minimum Graduation in any stream.
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
