Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you’ll be supporting the world’s leading financial professionals by helping them gaining access to the Bloomberg’s powerful tools and data, enabling them to make critical decisions in real time. As an intern, you will work on projects to analyze sophisticated processes and develop innovative solutions to enhance internal workflows and improve the overall efficiency of the Bloomberg Customer Support team. You will gain first insight into how we provide exceptional customer service to a broad range of clients, while ensuring timely and effective management of client workflows and Bloomberg terminal-related hardware/software issues.
Additionally, you will undertake specific tasks which can include: providing outstanding customer service to our clients via the internal ticketing system, phone call, e-mail or live chat; identifying, investigating, and resolving customer issues using proprietary company software; and providing login support and connecting our clients to the various Bloomberg products and platforms they subscribe to. You will work alongside our global team of over 500 professionals, supporting our clients collectively in more than 15 languages.
You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.
Completing our 2026 Summer Internship program (10 weeks between May to July 2026) is an integral and important part of assessment process for 2027 Graduate Program.
This internship offers a unique and exciting opportunity for students eager to gain real-world experience. You will be mentored by experienced Bloomberg Customer Support professionals, and get to expand your skills and opportunities through project involvements related to quality control and idea generation. We will develop your exceptional customer service skills through our training program, covering an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
Successful interns may have the opportunity to be offered a permanent full time role in Bloomberg Customer Support team when they graduate in the following year. Graduate Program -
We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.
You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.
Business proficiency and fluency in English and Mandarin to support respective clients
Up to 2 years of full time work experience
Strong communication skills with the ability to articulate thought process clearly (both written and oral)
Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)
Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities
Willingness to learn new technologies and ability to retain and apply new information
Excellent attention to detail, with an aptitude for working quickly and accurately under pressure
Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team
An interest in starting a career with Bloomberg
Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude to work within highly connected and software-based systems
Currently enrolled in a university with a graduation date between December 2026 and August 2027
Available to work for the whole duration of 10 weeks during 18 May to 24 July 2026
This is a future opportunity in our 2027 graduate hiring program with a 2026 summer internship opportunity.
