Company details

HEADCOUNT

25-99

ORG TYPE

Startup

SECTOR

Travel & Hospitality

WEBSITE

https://www.seatunique.com

About the company

Seat Unique is a premium ticketing marketplace selling official hospitality packages and premium tickets for live sport, music, and cultural events. Seat Unique also sells through partner websites by powering venues’ hospitality sales with Seat Unique software, alongside Seat Unique’s own platform. Public profiles describe Seat Unique as founded in 2018, with the headquarters in London. Recent coverage frames Seat Unique as a fast-growing UK ticketing startup with high-profile investor interest.

Locations and presence

Seat Unique is headquartered in London (Victoria area), with roles publicly listed in Victoria, United Kingdom. Seat Unique has also publicly referenced a team presence in Wrocław, Poland.

Palpable Score

41.0

/ 100

Seat Unique posts some “early-career adjacent” roles at the 2–3 years experience level and has evidence of junior hiring in the past, but current entry points look narrow. The biggest drag on the score is trust and consistency, with public interview feedback describing poor follow-up and even a withdrawn signed offer.

Pillar 1: Early-career access

Score

9.0

/ 20

The company’s live careers page shows only three open roles (Front-end Engineer, Back-end Engineer, QA Engineer), which limits early-career entry points at any one time.
Seat Unique’s current engineering roles set minimum experience bars (2 years for QA Engineer, 3 years for Front-end and Back-end Engineer), which fits “early-career” but not true entry-level.
The company has previously advertised a “Junior Graphic Designer” role and Glassdoor also shows a “Graduate Program” interview category, but those signals are not mirrored in the current open roles list.

Pillar 2: Hiring fairness and transparency

Score

7.8

/ 20

The company’s job pages are clear about responsibilities and requirements (for example, explicit “minimum of 3 years” for Front-end and Back-end Engineer, and “minimum of 2 years” for QA Engineer).
Seat Unique has public interview feedback describing candidates being ghosted after an interview and a separate report of a signed offer being cancelled shortly before the start date with limited explanation.
The company’s careers page markets transparency as a core value, but the mismatch between that messaging and the interview accounts reduces confidence in a consistently respectful process.

Pillar 3: Learning and support

Score

7.0

/ 20

The company lists a “development programme” on the careers page, and the QA Engineer page repeats a “Development programme” as part of the benefits package.
Seat Unique has public employee feedback describing “little to no training” and weak internal processes, which is a direct hit to how supported a new joiner might feel.
The company has public positive feedback from an operations reviewer describing rapid, hands-on learning and varied responsibilities, but the support picture looks uneven across teams.

Pillar 4: Pay fairness and stability

Score

11.2

/ 20

The company’s publicly visible role pages do not show salary bands, which caps pay transparency for early-career candidates comparing offers.
Seat Unique has public job listings on Glassdoor that include pay figures for at least some roles (for example, QA Engineer shown with an employer-provided figure, and Back-end Engineer shown with an estimated range).
The company lists baseline stability signals like pension and cycle-to-work scheme on the careers page, and role pages reference share options and incentive programmes, but equity terms and compensation structure are not explained for juniors.

Pillar 5: Early-career outcomes

Score

6.0

/ 20

The company has public employee reviews alleging very high turnover and multiple people being fired without clear reasons, which suggests fragile early-career outcomes in at least some functions.
Seat Unique also has public positive reviews describing strong learning, meaningful impact, and a welcoming office environment, pointing to pockets of good growth experiences.
The company has public interview feedback describing a withdrawn signed offer and weak follow-up after interviews, and there is no published early-career promotion or retention data to offset those risks.

Useful links & resources

Seat Unique Careers (open roles and benefits)Seat Unique interview experiences (Glassdoor)Seat Unique reviews (Glassdoor)