Company details

HEADCOUNT

100-499

ORG TYPE

Corporate

SECTOR

Technology & Digital

WEBSITE

http://www.ramsac.com/

About the company

ramsac is a UK managed service provider offering outsourced IT support, cloud services and cybersecurity to small and mid-sized organisations. The company positions the work as service-led and “jargon-free”, with 24/7 support as a core feature for clients. Early-career entry points show up most clearly through IT support apprenticeships and trainee support roles, backed by detailed recruitment packs and culture materials. The company also publishes a lot of internal culture content, including learning, wellbeing, and internal progression themes.

Locations and presence

ramsac is headquartered around the Guildford area, with the main office at Compton House on The Guildway Campus. The company advertises hybrid roles and runs recruitment events at the Guildford office.

Palpable Score

74.6

/ 100

ramsac scores strongly because the company repeatedly hires apprentices, explains what the apprentice experience looks like in practical detail, and backs this up with visible learning and wellbeing support. The score is capped mainly by limited salary transparency across roles and a lack of published, trackable early-career outcomes data beyond individual stories.

Pillar 1: Early-career access

Score

15.6

/ 20

The company states the company has recruited at least one IT apprentice each year for multiple years, and also describes apprentices moving into permanent Support Consultant roles after the programme.
ramsac runs open recruitment events aimed at people “ready to start” an IT career, including specific examples of attendees joining as Support Apprentices and progressing into support roles.
The company uses trainee titles (for example, IT Support - Trainee) and has a dedicated careers ATS, but the live vacancies list is often small and not consistently weighted toward 0–3 year roles.

Pillar 2: Hiring fairness and transparency

Score

15.2

/ 20

The company publishes a step-by-step apprentice hiring process in the recruitment pack, including an initial call, a day with the support team, and a final interview with the Managing Director.
ramsac describes realistic, role-relevant evaluation for the apprentice route, including spending time with the team so candidates can see the work and ask questions before accepting.
The company has strong third-party interview sentiment on Glassdoor, but the company does not publish equally clear stage-by-stage processes for every non-apprentice vacancy.

Pillar 3: Learning and support

Score

16.3

/ 20

The company sets out structured learning for apprentices, including a 15-month programme, regular check-ins, and a mix of classroom learning, on-the-job work, and qualifications.
ramsac describes ongoing development beyond apprenticeships, including training, external qualifications, and an in-house “ramsac business school” initiative.
The company publishes wellbeing and culture practices (for example, “Wellness Wednesday” activities and internal awards tied to values), though role-by-role onboarding plans are not consistently visible for every team on the careers site.

Pillar 4: Pay fairness and stability

Score

13.0

/ 20

The company publishes a concrete benefits set in recruitment materials, including contributory pension, life insurance, critical illness cover, and opt-in private health and dental options.
ramsac lists time-off and stability signals like 28 days leave (plus public holidays), personal development leave, volunteering leave, and cycle-to-work.
The company does not publish salary ranges for most early-career routes (including apprenticeships), which limits confidence on pay fairness even when benefits are strong.

Pillar 5: Early-career outcomes

Score

14.5

/ 20

The company states apprentices commonly move onto permanent contracts after training and describes apprentices later moving into more senior technical or leadership roles, which is a direct progression signal.
ramsac shares internal progression as a stated priority and reinforces this with repeated “promote from within” messaging and internal progression signposting on the careers site.
The company has very positive overall Glassdoor ratings and interview sentiment (LinkedIn may support patterns here, but the company does not publish cohort retention rates, qualification completion rates, or promotion timelines for early-career hires).

Useful links & resources

Apprenticeships at ramsac (overview + apprentice stories)IT Apprentice recruitment pack (process + training structure)ramsac careers site (current opportunities + culture)