Company details

HEADCOUNT

500-999

ORG TYPE

Startup

SECTOR

Technology & Digital

WEBSITE

https://www.patsnap.com

About the company

PatSnap sells an innovation intelligence platform used by IP and R&D teams to search and analyse patents, scientific literature, and related innovation data at scale. PatSnap markets the platform as AI-powered, including a domain-specific LLM and an assistant called Hiro. Public hiring materials show commercial teams in North America and Europe alongside engineering and data roles in Singapore. PatSnap was founded in 2007 and operates offices across Asia, Europe, and North America.

Locations and presence

PatSnap lists a headquarters in Singapore, with additional office locations including London, Tokyo, Toronto, Shanghai, and Los Angeles. Recent openings include hybrid roles in Toronto and London plus on-site roles in Singapore.

Palpable Score

64.4

/ 100

PatSnap offers credible early-career entry points through SDR hiring and at least one clearly-scoped intern role, plus some concrete benefits and pay disclosure in Canada. The main gap is outcomes consistency: public employee feedback ranges from high SDR satisfaction to broader concerns about onboarding quality and leadership, which limits confidence for new grads choosing the company.

Pillar 1: Early-career access

Score

11.7

/ 20

The company lists an SDR role asking for 1–2 years’ experience, which is reachable for early-career candidates but not a true “0 years” intake.
PatSnap has at least one student or recent-graduate pathway via a Content Analyst Intern opening in Singapore.
The company’s current official jobs board skews toward experienced hiring across functions, so early-career access looks concentrated rather than broad.

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Pillar 2: Hiring fairness and transparency

Score

13.5

/ 20

The company’s postings include clear responsibilities, location expectations (hybrid/on-site), and a visible salary figure for at least one role.
PatSnap includes an accommodations contact and equal-opportunity language in job ads, which supports candidates who need adjustments in process.
The company has mixed candidate reports on process consistency, including multi-stage interviews with role-play and some complaints about slow or unclear recruiter communication.

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Pillar 3: Learning and support

Score

14.5

/ 20

The company explicitly builds training into the SDR role, including “product knowledge and sales technique training” as part of the job.
PatSnap frames mentorship and coaching as part of commercial team setup, including SDRs working closely with AEs for development and SDR management focused on coaching and progression pathways.
The company offers broader learning signals like PatSnap Academy and a careers page that talks about skill-building, but role-by-role onboarding detail is uneven outside sales.

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Pillar 4: Pay fairness and stability

Score

14.2

/ 20

The company publishes a base salary and OTE for the Toronto SDR role, which is strong transparency for early-career sales hiring.
PatSnap lists a substantial benefits package for the same role, including paid vacation, health benefits from day one, retirement matching, and leave policies.
The company does not consistently show pay ranges across other roles, and internship postings do not visibly state compensation, which caps pay-confidence for early-career applicants outside Canada SDR hiring.

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Pillar 5: Early-career outcomes

Score

10.5

/ 20

The company has mixed broad employee sentiment in public reviews, including a relatively low overall “recommend to a friend” figure that signals uneven experience across teams.
PatSnap has stronger outcomes signals inside the SDR subgroup, where role-specific ratings and recommendation rates are notably higher than the company-wide average.
The company has public accounts of long tenure and also reports of poor onboarding and recurring layoffs in some teams, and PatSnap does not publish early-career promotion or retention metrics to settle the picture.

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