Company details

HEADCOUNT

25-99

ORG TYPE

Startup

SECTOR

Retail & Consumer

WEBSITE

https://www.lupapets.com

About the company

Lupa Pets builds an AI-powered operating system for veterinary clinics, combining practice management, client communications, and AI note-taking. The product pitch focuses on saving vet time through AI transcription and giving enterprise clinic groups a modern, integrated stack. Lupa Pets publishes customer adoption metrics on the website and has positioned recent funding as fuel for expanding AI agents and a dedicated veterinary AI lab. Public hiring pages frame the team as London-based with a fast-shipping engineering culture.

Locations and presence

Lupa Pets is centred on London (Paddington). Working patterns vary by role, from mostly in-office commercial roles to more hybrid engineering roles.

Palpable Score

65.6

/ 100

Lupa Pets has real early-career entry points, including an engineering role explicitly open to people with 0–1 product-building experience, plus junior commercial and customer roles. The score is held back by mixed public signals on progression, with only a thin external review base and one negative review calling out limited growth.

Pillar 1: Early-career access

Score

13.3

/ 20

The company advertises a Software Engineer role that welcomes “0 to 1” product-building experience (including side projects), which is a genuine graduate-friendly doorway.
Lupa hires junior commercial talent via a Sales Development Representative role asking for 1–3 years in outbound sales, which fits early-career switchers and second-job grads.
The company’s early-career access still looks role-by-role rather than a recurring internship or graduate intake, with no visible intern conversion pathway.

Pillar 2: Hiring fairness and transparency

Score

14.8

/ 20

The company publishes a clear SDR process with timed steps, including a 30-minute intro call, a 45-minute role interview, and a 60-minute practical exercise plus culture interview.
Lupa sets expectations for engineering candidates with a defined sequence that includes live coding (45–60 minutes), system design, and an in-person “meet the team” stage.
The company uses a Values Questionnaire on multiple roles, which is transparent but adds extra candidate work without showing how responses are assessed.

Pillar 3: Learning and support

Score

12.0

/ 20

The company frames the junior-leaning Software Engineer role as partnering directly with the CTO and Engineering Director on feature delivery, which can create high-frequency coaching.
Lupa describes an engineering culture built around end-to-end ownership and fast shipping, which can accelerate learning for early-career builders who want responsibility early.
The company does not publicly spell out onboarding ramps, mentoring time, or promotion criteria, so early-career support relies heavily on manager quality and team habits.

Pillar 4: Pay fairness and stability

Score

15.5

/ 20

The company publishes a clear pay band for the Software Engineer role (£80k–£120k) alongside “generous equity,” which is unusually transparent for a small team.
Lupa lists a broad benefits set that supports stability, including private medical cover, pension contributions, dental, and relocation or visa sponsorship for some hires.
The company does not provide salary ranges for other junior roles like SDR and Customer Success Executive on the same public job pages, so pay transparency is uneven by function.

Pillar 5: Early-career outcomes

Score

10.0

/ 20

The company shares one concrete internal progression story of an early hire moving across sales and deployment into higher-level cross-team projects, which suggests real mobility can happen.
Lupa has only one public employee review on a major platform, and that review flags limited progression and external hiring priority, which is a meaningful early-career risk signal even with small sample size.
The company is actively hiring across nine roles and publishes operational delivery metrics (like rapid customer response time and frequent releases), but public sources do not yet show repeat junior cohorts or time-to-promotion patterns.

Useful links & resources

Join Lupa’s Team Software Engineer (Italian Speaking) job page Sales Development Representative job page